This privacy notice tells you about the information we collect from you when you access our website or avail of one or more of our offers through the website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data. This privacy notice is independent from our offline personal data collection practices.

Aha, and we engaged external audit in relation to GDPR in result of what we have this certificate now. How cool is that?

Click to see a full-resolution scan of the certificate

Who are we?

We are Haud Systems Ltd., a company incorporated under Maltese law, with company registration number C53030, with registered address at 230, First Floor, Eucharistic Congress Road, Mosta, MST9039, Malta (hereinafter referred to as “HAUD” or “we”, “us”, “our”).

You can contact us by post at the above address or by sending an email to [email protected]

We have also a data protection officer, so any enquiries about our use of your personal data should be addressed to [email protected]

Notification of changes to this notice

HAUD is continually improving and adding new functionality and features to its website and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, our data practices will change from time to time. We will post the changes on our website to notify you of the changes. We encourage you to check this page frequently. This notice was last updated on 26/11/2019.

Personal data collected through haud.com

Besides certain cookie data, the only personal data HAUD collects through its websites is the information you voluntarily give us when you use our websites and services.
For example, you may use this site to contact HAUD with questions and comments or use HAUD’s services or request a demo or other available material. When you fill out a form on our websites, you may provide your name and other contact information, including your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal or company information.

Why we use data collected through haud.com

We will use your information to answer your query, provide you with requested material, confirm your payment, process your order, and/or to provide you with the requested service. We will also send you a receipt via email and we may use your telephone number to contact you regarding your account, if necessary.

We require this information in order to be able to answer your query and/or fulfil our obligations with you.

Our website access logs are collected for tracking visits to our site for statistical and performance optimisation purposes, to ensure that your account works correctly when accessing our services/website functionalities and to assist should any visitor, including you, not be able to access websites. We have incorporated also marketing type cookies, for better personalisation of content, our services and marketing.

If you agreed to be provided with our marketing material and other communication, we shall be providing you from time to time with updates related to services, products and news we find of interest.

Cookies and access information

In addition to the information you provide when you use this website, HAUD uses technology to collect information about the use of our website, mainly through the use of cookies. Cookies are alphanumeric identifiers (small pieces of data) that are transferred to your device’s hard drive through your web browser to enable its systems to recognize your browser. For example, we use technology to track how many visitors access our website, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a HAUD website by clicking on one of our banner ads).

This technology enables us to compile statistics about our visitors and their use of our sites. HAUD and its affiliates use this data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.

Please note that we do not have control over some 3rd party cookies, and it is important to understand, that they will use provided data combined with other data they have about you in accordance with their privacy policies. Please ensure you do not agree to such 3rd party cookie, if you do not feel comfortable with it.

You can delete cookies using your browser’s own Clear History function. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose to disable, reject or block the cookies we use, some parts of our website will not function properly. Necessary cookies will be set, otherwise, our website would not be accessible at all. For more information about internet cookies, how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit pages as http://www.allaboutcookies.org, http://cookiepedia.co.uk/how-to-manage-cookies etc.

To find out more about some types of cookies we use please see the following tables:

Necessary cookies – essential to provide access to website/service

VendorCookie namePurpose and descriptionType of data collectedControlled by HAUDExpiration/Retention
Cloudflare_cfduidGive you a better online experience.
The cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.
The _cfduid cookie collects and anonymizes End User IP addresses using a one-way hash of individual values so the collected data can’t be personally identified.No, see the cookie policy of the vendor1 year
Cookie information bannerviewed_cookie_policyDetermines whether the visitor has accepted the cookie consent box.If the cookie is set, it only contains the word “yes”. Therefore, it does not track any personal data.Yes1 year

Preference cookies

VendorCookie namePurpose and descriptionType of data collectedControlled by HAUDExpiration/Retention
Linkedin langRemembers the user’s selected language version of a website.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession
Youtubeyt-remote-cast-installedStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorPersistent
Youtubeyt-remote-connected-devicesStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorPersistent
Youtubeyt-remote-device-idStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorPersistent
Youtubeyt-remote-fast-check-periodStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession
Youtubeyt-remote-session-appStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession
Youtubeyt-remote-session-nameStores the user’s video player preferences using embedded Youtube video.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession

Statistic cookies

VendorCookie namePurpose and descriptionType of data collectedControlled by HAUDExpiration/Retention
Google_gaGoogle Analytics User Statistics – registers a unique ID that is used to generate statistical data on how the visitor uses the website.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor2 years
Google_gatGoogle Analytics Throttle Request Rate – used by Google Analytics to throttle request rate.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor1 day
HotJar_hjIncludedInSampleHotjar cookie. This session cookie is set to let analytics tool know whether that visitor is included in the sample which is used to generate funnels. This cookie expires at end of the session.See the cookie policy of the vendor here.No, see the cookie policy of the vendorSession

Marketing cookies

VendorCookie namePurpose and descriptionType of data collectedControlled by HAUDExpiration/Retention
Facebook_fbpUsed by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.See the cookie policy of the vendor here.No, see the cookie policy of the vendor3 months
FacebookfrOpting-out for Facebook users. Used by Facebook to deliver a series of advertisement products such as real-time bidding from third party
advertisers.
See the cookie policy of the vendor here.No, see the cookie policy of the vendor3 months
FacebooktrUsed by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.See the cookie policy of the vendor here.No, see the cookie policy of the vendorSession
Googleads/ga-audiencesUsed by Google Analytics to throttle request rate.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession
GoogleGoogleAdServingTestGoogle Ads Displayed Ads. Used to register what ads have been displayed to the user.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession
GoogleIDEGoogle DoubleClick – used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor1 year
Googletest_cookieDoubleClick Test Cookie – used to check if the user’s browser supports cookies.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor1 day
LinkedinbcookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor2 years
LinkedinbscookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor2 years
LinkedinlidcLinkedIn Routing – used by the social networking service, LinkedIn, for tracking the use of embedded services.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor1 day
LinkedinUserMatchHistoryLinkedIn Ad Analytics – used to track visitors on multiple websites, in order to present relevant advertisement based on the
visitor’s preferences.
See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor29 days
YoutubeGPSYoutube User ID – registers a unique ID on mobile devices to enable tracking based on geographical GPS location.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor1 day
YoutubePREFYoutube videos – registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos
across different websites.
See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor8 months
YoutubeVISITOR_INFO1_LIVEYoutube Visitor Info – tries to estimate the users’ bandwidth on pages with integrated Youtube videos.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendor179 days
YoutubeYSCYoutube statistics – Registers a unique ID to keep statistics of what videos from Youtube the user has seen.See the cookie policy of the vendor here and here.No, see the cookie policy of the vendorSession

What do we do with your personal data

We may share some or all of the personal data collected through this website, who use this data in accordance with this Privacy Notice. Both HAUD and our affiliates may share information collected through its website with third-party vendors who act for or on behalf of HAUD or our affiliates (for example, companies that provide support services to us or including data processing services, etc.). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which HAUD or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event.

Any such sharing of personal information, within EU or overseas (if applicable) shall be done according to applicable law to ensure adequate protection of data.

We do not use the information you provide for profiling or to make any automated decisions that might affect you, unless marketing type cookies were enabled by yourself.

Link to other sites

This privacy notice applies only to the HAUD website. HAUD and its affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit a HAUD website, please take a moment to review the privacy notice posted on that site to learn what personal data may be collected through that site and how it is processed.

HAUD’s website may contain hyperlinks to other websites that are not operated by HAUD or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. HAUD does not control these websites and is not responsible for their data practices. We urge you to review the privacy notice posted on any site you visit before using the site or providing any personal data about yourself.

How long we keep your personal information

We’ll store the information for as long as required by law. If there is no legal requirement or justification, we’ll store it only as long as needed. For example,  cookies retention periods are listed in the tables above, any subscription to our direct marketing will be kept until you opt-out or the data has been outdated, we keep your service account information for up to ten (10) years after service provision due to statutory tax and company record keeping obligations, etc. . Your personal information associated with the order will then be removed.

If you availed yourself of our offer to provide you with demo, specific service or partnership information or other available offers, we shall keep on the file the information you have provided, to be able to contact you with regards to such as initially requested, and for our records and statistics. Once relevant material will be provided, we will follow up on the matter as well – once the communication between us and you will be concluded, we shall delete reference to any personal data in our files.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate, or in certain instances to be completely deleted.

You can also ask us to give you a copy of the information, to restrict use of information or to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email or post please use the contact information provided above.

Questions about our Privacy Notice

If you have any questions about this privacy notice, concerns or complaints about the way we process your personal data, please contact us on [email protected] Should you feel we shall not be helpful with regards to your complaint, you can contact our or your local data protection regulator, if you have one. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

 Security

HAUD makes every effort to ensure that your personal information is protected at all times. However, HAUD shall not be held liable for any security leaks that might occur beyond our reasonable control. HAUD shall only disclose potentially personal-identifying information to employees and any affiliates with a need to know, in order to process the information on behalf of HAUD or to provide the functionalities available via HAUD’s website.

Any breaches that concern personal data shall be handled in accordance with applicable law, and if necessary, you will be notified of a breach as soon as necessary.

Governing law

This privacy notice is governed by and construed in accordance with the laws of the Republic of Malta and relevant EU legislation.