This privacy notice tells you about the information we collect from you when you purchase or access one or more of our services via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. This privacy notice is independent from our offline personal data collection practices.

Aha, and we engaged external audit in relation to GDPR in result of what we have this certificate now. How cool is that?

Click to see a full-resolution scan of the certificate

 

 

Who Are We?

We are Haud Systems Ltd., a company incorporated under Maltese law, with company registration number C53030 ad address at 230, First Floor, Eucharistic Congress Road, Mosta, MST9039, Malta (hereinafter referred to as “HAUD” or “we”, “us”, “our”).

You can contact us by post at the above address or by sending an email to [email protected].

We have also a data protection officer, so any enquiries about our use of your personal data should be addressed to [email protected]

Notification of Changes to This Notice

HAUD is continually improving and adding new functionality and features to its website and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, ourdata practices will change from time to time. We will post the changes on our website to notify you of the changes. We encourage you to check this page frequently. This notice was last updated on 24/05/2018.

Personal Data Collected Through haud.com

The only personal data HAUD currently collects through its websites is the information you voluntarily give us when you use our websites and services.
For example, you may use this site to contact HAUD with questions and comments or use HAUD’s services. When you fill out a form on our websites, you may provide your name and other contact information, including your company’s name, your e-mail address, and your mailing address or the mailing address of your company or other personal information.

Why We Use Data Collected Through haud.com

We will use your information to answer your query, confirm your payment, process your order, and/or to provide you with the required service. We will also send you a receipt via email and we may use your telephone number to contact you regarding your account.

We require this information in order to be able to answer your query and/or fulfil our contract with you.

Our website access logs are only collected for tracking visits to our site for statistical and performance optimisation purposes, to ensure that your account works correctly when accessing our services and to assist should any visitor, including you, not be able to access websites.

Cookies and Access Information

In addition to the information you provide when you use this website, HAUD uses technology to collect anonymous information about the use of our website, mainly through the use of cookies. Cookies are alphanumeric identifiers (small pieces of data) that are transferred to your device’s hard drive through your web browser to enable its systems to recognize your browser. For example, we use technology to track how many visitors access our website, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to a HAUD website by clicking on one of our banner ads).

This technology enables us to compile statistics about our visitors and their use of our sites. HAUD and its affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.

You can delete cookies using your browsers own Clear History function. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose to disable, reject or block the cookies we use, some parts of our website will not function properly and in some other cases, our website will not be accessible at all.

For more information about internet cookies, how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit http://www.allaboutcookies.org/.

To find out more about some types of cookies we use please see the following table:

Vendor Cookie
Name
Purpose Essential to provide the service? Personal data/info stored? Controlled by HAUD?
Cloudflare _cfduid Give you a better online experience.,The cookie is used to override any security restrictions based on the IP address the visitor is coming from. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the visitor’s machine is known trusted, then the cookie can override the security setting. It does not correspond to any userid in the web application, nor does the cookie store any personally identifiable information. Yes No No
Google Analytics _ga Give you a better online experience.,Used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to alculate visitor, session and campaign data for the sites analytics reports. No No Yes
Google Analytics _gat Give you a better online experience.,Used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. No No Yes
Google Tag Manager _dc_gtm Give you a better online experience. These cookies are used to collect information about how visitors use this site. No No Yes
Cookie disclaimer viewed_cookie_policy Give you a better online experience.
Tracks if a client has previously seen the Cookie Disclaimer or not.
No No Yes
Hot Jar Analytics _hjIncludedInSample Hotjar cookie. This session cookie is set to let analytics tool know whether that visitor is included in the sample which is used to generate funnels. This cookie expires at end of the session. No No Yes

What Do We Do With Your Personal Data

We may share some or all of the personal data collected through this website, who use this data in accordance with this Privacy Notice. Both HAUD and our affiliates may share information collected through its website with third-party vendors who act for or on behalf of HAUD or our affiliates (for example, companies that provide support services to us or including data processing services,etc.). These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which HAUD or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event.

Any such sharing of personal information, within EU or overseas (if applicable) shall be done according to applicable law to ensure adequate protection of data.

We do not use the information you provide to make any automated decisions that might affect you.

Link to Other Sites

This privacy notice applies only to the HAUD website. HAUD and its affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit a HAUD website, please take a moment to review the privacy notice posted on that site to learn what personal data may be collected through that site and how it is processed.

HAUD’s website may contain hyperlinks to other websites that are not operated by HAUD or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. HAUD does not control these websites and is not responsible for their data practices. We urge you to review the privacy notice posted on any site you visit before using the site or providing any personal data about yourself.

How Long We Keep Your Personal Information

We’ll store the information for as long as we have to by law. If there is no legal requirement or justification, we’ll store it only as long as needed.  We keep your account information for up to 10 years after service provision due to statutory tax and company record keeping obligations. Your personal information associated with the order will then be removed.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information, to restrict use of information or to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email or post please use the contact information provided above.

Questions About Our Privacy Notice

If you have any questions about this privacy notice, concerns or complaints about the way we processes your personal data, please contact us on [email protected] Should you feel we shall not be helpful with regards to your complaint, you can contact your local data protection regulator, if you have one. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Governing Law

This privacy notice is governed by and construed in accordance with the laws of the Republic of Malta and relevant EU legislation.

 Security

HAUD makes every effort to ensure that your personal information is protected at all times. However, HAUD shall not be held liable for any security leaks that might occur beyond our reasonable control. HAUD shall only disclose potentially personal-identifying information to employees and any affiliates with a need to know, in order to process the information on behalf of HAUD or to provide the services available via HAUD’s website.

Trademark

All symbols, logos and the words “HAUD“ or “Haud Systems” as they are or combined with any other word, used on this website in whatever manner used or represented, are trademarks of HAUD or any associated companies. HAUD or any affiliated company are the only companies authorised to use such marks.

Copyright

All rights reserved unless indicated otherwise on this site.

HAUD welcomes you to use this website for your personal and non-commercial purposes only.

You are not allowed to copy, re-use, modify, transmit, broadcast, or display for redistribution of third parties without having first obtained HAUD’s explicit permission.

Disclaimer

The materials contained in this web site are provided for general information purposes only and are not intended to provide legal or other professional advice nor do they commit HAUD to any obligation whatsoever. HAUD accepts no responsibility for any direct, indirect or consequential loss or damage which may arise from reliance on information contained in this site. Users are advised to seek confirmation of statements made herein before acting upon them; specialist advice should also be sought on specific issues.